where to go for help
We all go through tough times and sometimes can’t solve problems by ourselves. It is courageous to recognise this and ask for help when you need it. Getting help does not always mean seeing a professional – a close and trusted friend or family member can be a great source of support for you or your family.
We have included links to a number of organisations that can help you with a wide range of issues.
Coronavirus (COVID-19) support for families
Children thrive when parents are supported. If you’re feeling overwhelmed or worried about whether you’re doing the right thing as a parent during the COVID-19 pandemic, support is available. By seeking help, you’re doing the best thing possible for your child, your family and yourself. The Raising Children Network has developed a Coronavirus (COVID-19): family guide with lots of helpful information and resources for families. You may want to contact your GP, call a Parent line or contact the Coronavirus Health Information Line for advice and support.
- Coronavirus (COVID-19): family guide
- Healthdirect coronavirus hub
- Australian Government Jobs Hub
- Parentline Queensland and Northern Territory ph: 1300 301 300
- Coronavirus Health Information Line ph: 1800 020 050
domestic violence
Family and domestic violence is the greatest cause of women and children becoming homeless. If you, or someone you know is experiencing family or domestic violence, please reach out and seek help.
If you, or someone you know, is in immediate danger, call 000 now
- Domestic Violence Hotline ph: 1800 811 811
- DV Connect Womensline ph: 1800 811 811
- DV Connect Mensline ph: 1800 600 636
- Sexual Assault Helpline ph: 1800 010 120
- Kids Help Line ph: 1800 551 800
- Australian Childhood Foundation ph: 1800 176 453
- 1800RESPECT ph: 1800 737 732
- Immigrant Women’s Support Service (IWSS) ph (07) 3846-3490
- Zig Zag Young Women’s Resource Centre ph: (07) 3843 1823
- Centrelink support for families experiencing family or domestic violence
Crisis support & other support services
- Lifeline ph: 13 11 14
- Centacare ph: 1300 236 822
- Women’s Legal Service ph: (07) 3392 0670 or 1800 677 278
- Relationships Australia ph: 1300 364 277
To contact the following organisations please go to their website by clicking on the link below to find the contact details for your local area.
food programs
There are a number of organisations in Brisbane, Logan and Ipswich that provide support with discounted groceries and food hampers for struggling families . You may need to show your Centrelink card to access some of these services.
Many churches also provide food hampers for families in need.